Sales tax of 8.25% is charged only on orders within California.
Dakiom now provides Free US Postal Service Priority
Mail Shipping for orders within the U.S.
Additional charges apply to express shipping or for international orders:
US Postal Service Priority Mail: FREE
US Postal Service Express Mail: $15.00
Note: Express Shipping charges not
refundable on product returns.
US Postal Service Global Priority Mail (international orders only): $19
Note: You are responsible for any
additional fees imposed by your local government
Note: Modified Equipment are shipped
via regular ground shipping. Express
Return Policy
We will gladly accept returns within 30 days if you are not satisfied with our products.
However, we do recommend you first read through all the information on this web
site to find useful information about achieving best results with our products.
For returns, please use the return address label that was included in your order
so that we have the necessary information to process the refund. We appreciate
if you can
also enclose with your return, a written note for your comments.
Your returned merchandise must be postmarked within 30 days of
receiving the package. You will be refunded the FULL purchase price
including tax from your initial order.
For U.S. domestic orders, we will also reimburse your return shipping and insurance cost.
Returns must be shipped via U.S. Postal Service Priority
Mail with Insurance and
Delivery
Confirmation. Be sure to save all your receipts and purchase
enough insurance to cover the full purchase price.
For international orders, shipping costs will not be refunded - only the cost
of the merchandise will be refunded.
For Modified Equipment or any order
using Express Shipping, return
shipping costs will not be refunded.
International Orders
Currently, we are only able to accept international credit card orders from
the following countries serviced by our E-commerce provider:
For international orders from other countries, please contact our sales
department.
Paying by Credit Card
Click on the "Add to Cart" button in the
Products
Page and your order will be processed
online.
Paying by Check or Money Order
Click to view an order form which you can print out and mail in. Send
the order form and a check or money order payable to DakiOm to:
- DakiOm
- 3056 Scott Blvd, Suite C
- Santa Clara, CA 95054
Your order will be shipped when the check/money order is cleared (up to
2 weeks).
Customer Service / Technical Support
For any other customer service or technical support questions, please send an
email to custserv@dakiom.com. For
messages regarding technical support issues, please describe your system configuration and what
models of audio players and amplifiers you are using with your
Feedback Stabilizers.
